Reviewed 6 February 2012. Overall a wonderful family holiday!More, Dear guest Lukeppp,Thank you for your preference in selecting Gran Meli Palacio de Isora for your family holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor.It is a delight for our team to know that you have appreciated our exclusive facilities created for each of our guests to find their made-to-measure experience. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Review collected in partnership with this hotel, There are more places to choose from in the, gran melia palacio de isora hotel alcala, gran melia guia de isora, palacio de isora gran melia, Frequently Asked Questions about Gran Melia Palacio de Isora. Hotel. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Avenida Los Oceanos S/N, 38686 Alcala, Guia de Isora, Tenerife Spain, Lock in the lowest price from these sites. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. the staff were all superb in every area of the Hotel. We will most certainly be back. It would be a pleasure to welcome you again to our resort. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. The following offers and promotions can only be applied to bookings made exclusively through www.melia.com or our Call Centre. , High-speed internet access Maybe perhaps do something for the ones who are a little younger would be my suggestion, the hotel was very clean and well kept, The, staff at the hotel were amazing, they were really helpful and super lovely to our daughter and made a fuss of her. Discover genuine guest reviews for Gran Melia Palacio de Isora along with the latest prices and availability - book now. I would like to thank you in the name of all the staff for your feedback; it helps us to know that our decisions are in the good way. We hope to see you soon in our hotel. Avenida Los Ocanos s/n, 38686 Alcal, Spania - Locaie excelent - arat harta. 232, Up to more. Would go back in a second but would book with the hotel direct next time. It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it. Du kan f Genius-rabatt p Gran Melia Palacio de Isora Resort & Spa! The ambience, food and views were stunning. . Check In / / . Fees and deposits are subject to change and might not include tax. Our mini bus driver was waiting for us at the airport and within half an hour we were there and WOW. Kind regards, Manuel Barrios Guest Experience Manager, We recently stayed here with our two year old daughter, we had a master suite with a side sea view. Dear Mr Barr, Thank you for choosing Gran Meli Palacio de Isora for your holiday and for the time taken to let us know about your current experience through TripAdvisor. With views of the Atlantic Ocean, palm-dotted grounds and a seemingly never-ending infinity pool, Gran Meli Palacio de Isora offers five-star relaxation. There are more places to choose from in the, gran melia palacio de isora hotel alcala, gran melia guia de isora, palacio de isora gran melia, Avenida Los Oceanos S/N, 38686 Alcala, Guia de Isora, Tenerife Spain. Wonderful place for a younger family relaxing get away. Best greetings. Available in all rooms: For reservations, contact the resort before arrival using the contact information on the booking confirmation. 11922 reviews. Child must be included in the booking in order to benefit from this offer. Dear guest zohebb135, Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday and for sharing your review through TripAdvisor. All rooms offer a living room area with a sofa bed, a private balcony or terrace, one king-size, a satellite/cable TV, special individual reading lamps, a minibar, a safe, individually adjustable air conditioning and high-speed Internet access. We are more than pleased to know that you enjoyed the time spent at our resort and all the attention and services that we provided in order to create a memorable holiday for you. We are looking forward to welcome you in a near future and we remain at your complete disposal.Kind regards,Manuel BarriosGuest Experience Manager, We recently stayed here with our two year old daughter, we had a master suite with a side sea view.Our room was great, really spacious with a big bed and huge jacuzzi bath. In addition, we are glad to know that you appreciated our rooms and facilities, created for each of our guests to find their made-to-measure experience. Booked 1 week AI with Thomson in the first week of June. Cannot be more then 28 days between check-in and check-out dates. Dear Guest Mkearn3, Thank you for choosing Gran Meli Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. Rooms open to furnished balconies or patios. Kind regards form Tenerife, Manuel Barrios Guest Experience Manager. We have booked this hotel almost every year for many years (as a couple and with children), and even during covid the standards remained consistently high. Kind regards, Manuel Barrios Guest Experience Manager, Excellent luxurious high quality hotel, so grand and beautiful, highly recommended. My fiance treated me to a weeks stay at this hotel, and I've got to say, it's the best hotel I've ever stoped at, and that's the honest truth, the service was exceptional, every time we walked past a member of staff, they went out of their way to make us feel welcome. All reservations must be made directly with the Baby Club team and can be made prior to arrival at reservas.gran.melia.palacio.isora@melia.com. We would like to see you again in our hotel Gran Meli Palacio de Isora, as soon as possible. The location was great we really enjoyed walking out along the coast path, the beach bar wasnt included with the all inclusive which was a little bizarre, My only one suggestion for improvement would be please could you have childrens plates and cutlery in the restaurants as it was harder with adult sized ones.Lovely hotel a, Dear guest JO2003,Thank you for choosing Gran Melia Palacio de Isora for your holiday at Tenerife and for the time spent to share your review.We are delighted to know that you enjoyed a pleasant stay with us, since our guests satisfaction is our most important goal. We will be very pleased to welcome you. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Only for the Deluxe Room Red Lervel (only adults). The Spanish sun cannot compete with the warmth of those working at the Melia Grand; their welcome and hospitality was world-class and one of the main reasons why we are determined to return. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We are really glad to hear your comments about the impression of our hotel staff; we do our best to ensure the best service. What are some restaurants close to Gran Melia Palacio de Isora? The exchange cleaning for 20 euro credit worked well, cleaned every other day and i had a cocktail a day(i dont do wine). Save. Food in all restaurants was great. Gran Melia Palacio de Isora: Not true all inclusive - Read 11,888 reviews, view 7,930 traveller photos, and find great deals for Gran Melia Palacio de Isora at Tripadvisor. We are looking forward to welcome you soon. Dear Guest Cruiser435954, Firstly, thank you for choosing Gran Meli Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. Visitar sitio web del hotel. Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. Ive never heard so much live music played so beautifully- a jazz saxophonist at sun up, a classical guitarist or violinist at sun down! I have a good sofa bed, used really good futons its not hard. Waiters and waitresses taking orders with no service charge. I opted for the full board choice. Maybe perhaps do something for the ones who are a little younger would be my suggestion, the hotel was very clean and well kept, The, staff at the hotel were amazing, they were really helpful and super lovely to our daughter and made a fuss of her. Your dates seem to be a bit off. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. We even had live music at breakfast. Our thanks to the wonderful Beatriz and her team at the Agave restaurant (Teresa, Alba, Lorenzo, Moses, Jose Luis, and Jean Carlo). Kind regards, I have just returned from spending 7 nights at the Gran Melia - Tenerife resort (having booked through Thomson - Sensatori). For an all inclusive package there was a lot of supplemental charges ( very clever from the hotel business . Indulge in an oasis of peace on the coast of Tenerife and savour lifes little pleasures. We are delighted to know that you enjoyed a pleasant stay with us, since our guests satisfaction is our most important goal. Nami, a restaurant with different Asian . RedLevel at Gran Melia Palacio de Isora (adults only from 16 years of age) is part of the main resort Gran Melia Palacio de Isora, RedLevel clients do have access to all the facilities . Sanctuary-like spa. Best greetings, Need to sort out foldout bed, tlc on pirate pool but other than that great, Third visit and we really enjoyed it. Adventurous travellers may like the volleyball, Pilates and aerobics at this resort. We will be back! Our team checks each review posted on the site disputed by our community as not meeting our. Wouldnt hesitate to recommend. Gran Melia Palacio de Isora Resort & Spa is a massive five-pearl resort with 579 guest rooms, suites, and villas spread across a gorgeous, ocean-facing property in the quiet community of Alcala. Excellent prices with payment plans to suit | Call today on 0800 0911123 for more info. My fiance treated me to a weeks stay at this hotel, and I've got to say, it's the best hotel I've ever stoped at, and that's the honest truth, the service was exceptional, every time we walked past a member of staff, they went out of their way to make us feel welcome. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, staff service, as well as on our gastronomic offer. If you do not receive an ATOL certificate then the booking will not be ATOL protected. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. Dear Mrs. Yvonne_sharp: First of all we would like to thank you for giving us the esteemed opportunity of serving you during your stay in Tenerife and for sharing your impressions on Tripadvisor Web Site. Prices and availability . Gran Melia Palacio de Isora Resort & Spa ligger ved havet i Alcal, og har et stort evighetsbasseng med saltvann og vannmassasje, direkte tilgang til stranden og naturlige saltvannsbassenger. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. We went all-inclusive and it was phenomenal. Dear Guest Mkearn3, Thank you for choosing Gran Meli Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. For more details, please contact the property using the information on the booking confirmation. Conveniently located restaurants include Tres Raices, Casa Mon, and El Rincon de la Barriga. Particular thanks to Iago (hope Ive spelt his name correctly), who is our childs superhero. Each room or villa at Gran Melia Palacio de Isora Resort & Spa has a terrace with ocean or garden views. The deluxe room was very nice and spacious and high quality. . It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. Particular thanks to Iago (hope Ive spelt his name correctly), who is our childs superhero. Save up to 200 on your summer 2023 all inclusive holiday today, with code: FEBSAVER. Top room amenities include a minibar, air conditioning, and a flat screen TV. Hotel public areas really are of a very high standard, fountains, nice grounds etc.. Would recommend booking Bali bed around the pools. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. The food was amazing, the entertainment and facilities was excellent, the greenery and gardens were beautiful, and it had an amazing lake filled with all different fish which our daughter loved to watch. It was just the same, the staff are so polite and pleasant and the rooms are soooo clean. Gran Melia Palacio de Isora has everything your need to make your next holidays an unforgetable experience. It is a delight for our team to know that you have appreciated our exclusive facilities created for each of our guests to find their made-to-measure experience. Took this up with the Manager she said they were running a business and thanks for bringing it to her notice. Your comments will help us with our continuing effort to assure our Guest Satisfaction. Since our visit in Feb this year the Furniture in the main Atrium has been replaced, the Italian Restaurant now an external Dining area. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy. There was lots of storage space which was great, the kitchen area was also really handy, we were in the Alcata building which was lovely and quiet, The hotel facilities were great, both the Italian and Asian restaurants were exceptional, Everyone was catered for and the buffet was also a really good quality with a large selection, The all inclusive option was a little confusing about what you could have where but we soon figured it out, the kids activities were great. Kind regards, Manuel Barrios Guest Experience Manager, Amazing hotel - our favourite hotel in Tenerife. In addition we genuinely appreciate your kind words about our staffs aim and entertainment. Best greetings, Hotel is WOWbut service and food not consistent. We hope you visit us again as soon as possible. Activities were there everyday tried the pilates, yoga and paddleboarding. Transfer takes about 35mins with first drop off / last pick up in the coach. Kind regards, Manuel Barrios Guest Experience Manager, We recently stayed here with our two year old daughter, we had a master suite with a side sea view. Up to In the same way, we want to thank you for your opinion about your arrival. So accommodating for families with young children. It is the staff and the music that make this hotel so magical. The team at the Kidz Club are amazing. Free until 48 hours before arrival, applying 1 night penalty charge if cancelled less than 48 hours before arrival or in case of no-show. It would be a pleasure to welcome you again to our resort. Waiters and waitresses taking orders with no service charge. more. Indulge in a hot stone massage, aromatherapy and hydrotherapy at Spa by Clarins, the on-site spa. Backed by Mount Teide and fronted by the Atlantic Ocean. A few minutes' walk from Alcal village, with its tapas bars and cafes. We are looking forward to welcome you in a near future and we remain at your complete disposal. Huge complex;luxurious yes but too big and too impersonal.My wife and I paid 3000 for 10 days all inclusive. The private bathrooms include a large bath, hydromassage shower as well as slippers and bathrobe. A full-service spa, 7 restaurants, and 3 outdoor pools are all featured at this smoke-free resort. Onsite cash transactions can't exceed EUR 1000, due to national regulations. Visited this hotel 27th-3rd march from the moment we arrived it has been exceptional the staff food and the entire hotel is wonderful couldnt fault it. We are looking forward to welcoming you again soon for another amazing stay with us. Own or manage this property? Visited this hotel 27th-3rd march from the moment we arrived it has been exceptional the staff food and the entire hotel is wonderful couldnt fault it. What food & drink options are available at Gran Melia Palacio de Isora? La Terrasse by Jorge Peate. We are looking forward welcoming you back for your next holiday. This meant we did not need to race out of bed to secure a. Dear Marcella P: It is a big pleasure to read your nice comment referring your last stay with us. Located on the south west coast of Tenerife, the hotel is opposite La Gomera island, across the road from the volcanic sands of Playa de Alcala. Gran Melia Palacio de Isora features 3 outdoor pools and a children's pool. We are delighted to know that you enjoyed a pleasant stay with us, since our guests satisfaction is our most important goal. Claim your listing for free to respond to reviews, update your profile and much more. Also you may rest assured that I will forward your kind compliments about our service of excellence to the rest of the team, who will be glad to know that our aim to service was appreciated. The difference for us this year compared to last year was that we had our son in the crche during a morning session, we were very pleased with the Sebsatori crche service and staff were all lovely. In addition, we are glad to know that you appreciated our rooms and facilities, created for each of our guests to find their made-to-measure experience. The location was great we really enjoyed walking out along the coast path, the beach bar wasnt included with the all inclusive which was a little bizarre, My only one suggestion for improvement would be please could you have childrens plates and cutlery in the restaurants as it was harder with adult sized ones. 1.052 evaluri. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates), Guests must contact this property in advance to reserve cribs/infant beds, This property uses a grey water recycling system. Guests must contact this property in advance to reserve cribs/infant beds. Arrived Sunday for 10 days all inclusive. We are glad to read that our exclusive facilities, our gastronomic variety and our staffs dedication to a service of excellence, were to your liking, providing you with a memorable holiday. Staff are incredibly hard working, professional and helpful. On the Beach act as an agent providing a web search interface between you and various third party suppliers of travel products (e.g. We will do the same next time. Facilities are excellent, entertainment very good and the staff were outstanding. Reservations are required. As you know the feedback we receive from our guests are of invaluable assistance. If you're a budding golfer, Golf del Sur is . Gran Melia Palacio de Isora has everything your need to make your next holidays an unforgetable experience. Guest Experience Manager. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Some rates at Gran Melia Palacio de Isora are all-inclusive. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Wedding at the Gran Melia Palacio de Isora, Tenerife, Spain are made cheaper with us. As you know our principal goal is to give you our best service, make your stay exclusive and unforgettable. Thomsons rooms seem to be on the dark side of the hotel but it was not a huge problem for us and their reps were useless apart from that it is a stunning hotel. Das beim All Inclusive Paket die Minibar nicht komplett inbegriffen ist, sondern man 4 fr ein 0,25 L Bier . From Reservations are needed for massage services. Guests under 16 years old are not allowed in the health club or fitness facility. It would be a pleasure to welcome you again to our resort. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Book Gran Melia Palacio de Isora, Alcala on Tripadvisor: See 12,431 traveler reviews, 9,126 candid photos, and great deals for Gran Melia Palacio de Isora, ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. And all staff at the many wonderful restaurants. 2023 Travelscape LLC, An Expedia Group Company. Also you may rest assured that I will forward your kind compliments about our service of excellence to the rest of the team, who will be glad to know that our aim to service was appreciated. 8,4. Are pets allowed at Gran Melia Palacio de Isora? We also thank you for having taken some of your valuable time to send us your comments. The service on the sunbed has a cost of 3 euros from the third order, which it is specified at the brochure.Our main aim is our guests hapiness so we woulbe be more than happy to assist you with anything you need during your stay.We remain at your entire disposal.Best regards,Manuel BarriosGuest Experience Manager. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Dear Plasval: In the first place we appreciate your positive comments in relation your recent experience at Gran Meli Palacio de Isora. Is parking available at Gran Melia Palacio de Isora? At both the Ocean and Oasis restaurants we were limited to 2 pages of the menu. Immerse yourself in calmness at the vast lagoon pool whilst soaking in the stunning views of the far-reaching . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Guests can enjoy drinks at the bar. Gran Melia Palacio de Isora: Amazing hotel - our favourite hotel in Tenerife - See 12,435 traveler reviews, 8,521 candid photos, and great deals for Gran Melia Palacio de Isora at Tripadvisor. But ATOL protection does not apply to all holidays and travel services listed on this website. Superbe complexe htelier Wi-fi gratuit Animaux accepts Spa | Rductions exclusives Meli Rewards Guest Experience Manager. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. This is the version of our website addressed to speakers of English in United Kingdom. You'll find a business center on site. off. Amazing hotel - our favourite hotel in Tenerife, Paradise: live music, great food, amazing staff, RedLevel at Gran Meli Palacio de Isora - Tenerife. On the Beach Limited, 5 Adair Street, Manchester, England, M1 2NQ, Copyright 2007-2023 On the Beach Holidays. 32-inch flat-screen televisions come with satellite channels. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. I think we will try for the red level next time see what thats like.. Dear guest Dan McGoverne, First of all, I would like to thank you for choosing Gran Meli Palacio de Isora for your holiday in Tenerife.